Several additions and fixes.
Fixed:
- We fixed an issue related to the live chat software that was causing some services to load slowly in the order form.
- The knowledge base comments were fixed.
Added:
- Subscriptions may now be deleted one year after cancellation to keep things organized in your client area.
- Filtering options have been added for invoices, services, and transactions to help you find information faster.
- You can now access your email history log from the client area.
- You can now access your orders and cancel them from the client area.
- If you are not using the email address as the username to log in, you can now recover it using your email address.
- Email notifications on Support Portal have been improved to take better advantage of your mail reader's ability to group messages into conversations and threads.
- Searching on Support Portal has been improved.
- Refund Policy updated.
- Spam Policy created.
- You can now unblock your IP address when using any of our web hosting packages or managed services. Some services are not integrated with this feature yet.